Returns & Exchanges
At Eyewearlabs, we want you to love your new look, which is why we offer a hassle-free 14-day return and exchange policy on all our premium eyewear. If you are not completely satisfied with your purchase, we are here to ensure you find the perfect fit.
Initiate Your Request
Log in to your account and visit the 'My Orders' section to select the items you wish to return or exchange within 14 days of delivery.
Quality Inspection
Ensure the eyewear is in its original condition, including the case, cleaning cloth, and all protective packaging, to qualify for a full refund.
Schedule a Pickup
Once your request is approved, we will arrange a complimentary courier pickup from your doorstep at a time that is convenient for you.
Receive Refund or Exchange
After our warehouse team verifies the returned product, we will process your refund to the original payment method or ship your new pair within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing